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US initiatives planned for 2008/2009 |
| Store operations and human resources |
- Development of a new training programme for the Leo Diamond
- Improvements to off-site store staff training programmes and training programmes for future district managers
- Enhancements to in-store procedures
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| Merchandising |
- Realign prices to reflect commodity cost increases
- Significantly increased proportion of merchandise sourced through rough diamond initiative
- Further development of exclusive brands
- Introduction of additional Le Vian ranges
- Increase distribution capacity
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| Marketing |
- Continue support of Kay brand
- Increase in Jared TV impressions
- Commencement of national radio advertising for Jared
- Further development of Kay e-commerce capabilities
- Enable Jared website for e-commerce
- Raise level of promotional activity
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| Real estate |
- Net new store space growth of about 5% planned
- 100th off-mall Kay to be opened
- 17 Jared openings expected
- All planned net new space in off-mall locations
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| Credit operations |
- Improved information technology and systems support for credit collection
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