Introduction
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The Group engages with its stakeholders in a number of ways, including consumer research, customer service facilities, employee attitude surveys, supplier relationship management systems, investor relations programmes, participation in civic & community activities and through trade bodies such as:
The Council for Responsible Jewellery Practices;
Jewelers of America; and
The World Diamond Council.
Signet has been a member of the FTSE4Good Index since it was established, and endeavours to meet its changing criteria.
Signet is committed to managing the social, ethical and environmental (‘SEE’) risks and responsibilities facing the Group. This commitment stems from the understanding that Signet’s success is dependent on the strength and effectiveness of its relationships with its various stakeholders:
shareholders;
customers;
employees; and
suppliers.
Click through to the following pages to find out more about Conflict Diamonds and the Gold Supply Chain.
In recent years stakeholder expectations of public companies have increased. Monitoring, managing and responding as a business to these changing expectations, including with regard to SEE issues, is part of the normal responsibilities of corporate management.
The Group regularly carries out SEE risk reviews and benchmarking exercises with the assistance of an external adviser. Such reviews include an assessment of Group policies, procedures and controls in respect of SEE matters.
Click here to download a copy of our SEE report from our latest report and accounts (106kb pdf).